Frequently Asked Questions.
Our office is located Louisiana, the home of the crawfish capitol of the world.
At this time, Kalais Couture does not ship internationally and cannot accept credit cards from outside of the United States
Kalais Couture currently accepts Visa, Mastercard, Discover, and American Express. We also accept payment via Paypal.
We begin processing orders as soon as they are placed, for this reason we are unable to cancel or make changes to orders.
We know you are excited about your order and cannot wait to receive it. Therefore, we will be sure to notify you when your order ships via email.
No unless certain criteria are met. You must notify us info@kalaiscouture.com to request an even exchange or store credit. Please read our policies.
We are pleased to offer an even exchange or store credit within 7 days of receipt of item. Within the seven days period following a confirmation delivery, customer must contact info@kalaiscouture.com to request an even exchange or store credit. Please read our policies